–We know this is a new concept to a lot of people so, here’s the quick rundown of how this all works:
- You email us your task(s) at our private email address (provide as much detail as possible)
- We receive the ‘bat signal’ and get started within 24 hours (within 12 if your VIP!)
- We will respond with any questions we may need answered to best complete your task
- We will keep trying till we have completed the task to the best of our ability
- We let you know you are all set and Close out the task
- You can provide feedback on the completed task or send us more to-do’s!
–Which Subscription level is best for me?
- Basic Monthly: This is for the person who maybe doesn’t have as much to tackle each month and doesn’t want to commit to a full year.
- Basic Yearly: This is for the busy person who needs a bit more taken care of and would like the peace of mind of having us on-call all year
- VIP Yearly: You’ve got a LOT to take care of and you want to be able to submit tasks for a family member or your small business. Plus! you get to text your time sensitive tasks directly to us.
- Al a Carte: This option is for the person who just needs a little bit of help once in awhile. You pay on a per-task basis at a rate of $2.50 per task.
- You submit your task list to us by email and we will respond with a payment link with the total amount based on the number of tasks we assess are required for completion.
- We offer a discounted rate for multiple tasks on a case-by-case basis
–What types of task can we do?
It’ll be much easier to tell you what we won’t do:
- We won’t do anything that appears to be us doing your job for you. We are happy to help you research something for a work project but, within reason and at our discretion
- VIP’s are allowd to send us tasks for their small biz but again, within reason. We have an Experienced Virtual Assistant we can highly recommend for larger biz tasks & projects!
- We cannot medical complete tasks for anything that violates HIPPA or requires we be added as an authorized delegate.
We CAN research providers, set Dr appointments for you & request records be emailed/faxed between Medical facilities (if the Dr/facilities allow it)
- We will not research adult items, illegal items or weapons
–Can you pick-up and deliver?
- We do not offer pick-up or deliver at this time but will announce it when we do
- We do not allow items be delivered to us for you to pick-up
- You may cancel our service at any time but your subscription will continue until the end of your subscription period
- Example: You paid $525 for 1 year on Feb 1st, you cancel on April 1st, you can continue to use our service until Jan 31st the following year (the end of your subscription)
- We will offer a small grace period refund within 2 days if you forget to cancel your 7 day trial. No exceptions!
- We do not refund or prorate charges for unused time/tasks