–We know this is a new concept to a lot of people so, here’s the quick rundown of how this all works:

  1. Enter your tasks in our Task management system (provide as much detail as possible)
  2. I receive the ‘bat signal’ and get started within 24 hours.
  3. I’ll respond with any questions I may need answered to best complete your task
  4. I’ll keep trying till I have completed the task to the best of my ability
  5. I let you know you are all set and Close out the task
  6. You can provide feedback on the completed task or send more to-do’s!

–Which Subscription level is best for me?

  1. Launch Package- 5 Hrs: Just enough hours to take the most irritating tasks off your list or if you want to test us out before committing to more hours
  2. Standard Package- 10 Hrs: Let us take on more tasks to streamline your month and give you more free time
  3. Deluxe Package- 15 Hrs: High-Level support for the busiest households who aren’t ready to commit to “On-Call”
  4. On-Call: Top-Level coverage for all your to-do’s as they come up. We customize this package to your needs so we are sure we can provide the coverage you require.

–What types of task can we do?

See some example tasks here

It’ll be much easier to tell you what we won’t do:

  1. We won’t do anything that would take more than an hour-ish to complete. We are happy to help you research something for a larger project but, within reason and at our discretion
    • On-Call Members are allowed to send us larger tasks but again, within reason. We have an Experienced Virtual Assistant we can highly recommend for larger tasks & projects (ie. WordPress design, Graphic Design, Social Media, HelpDesk, etc)!
  2. We will not research or work on projects involving illegal items or weapons
  3. We will not do your job for you.

–Cancellation/Refund policies

  1. You may cancel our service at any time but your subscription will continue until the end of your subscription period
    • Example: You paid $290 for 1 month on Feb 1st, you cancel on Feb 15th, you can continue to use our service until the last day of the month (the end of your subscription)
  2. No refunds. No exceptions!
  3. We do not refund or prorate charges for unused time.
  4. We do not “roll-over” unused time except on a case-by-case basis